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Return Policy

We offer a 100% no quibble money back guarantee. If you are not satisfied with any of our products that you have purchased from us, we will give you a 100% refund (excluding delivery charge and gift-wrapping where appropriate).

When returning goods, please quote the – order number, your name, name of the product and the reason why you are returning the goods.

When are returns not possible.

Returns are not possible in the following cases:

      • Used products
      • Return request is made outside the specified time frame.
      • Products with tampered or missing serial numbers, including price tags & labels.

What is the refund process for Cash-on-Delivery orders?

For CoD orders, please share your bank account details with our customer service to receive your refund amount. You can contact us on 022 6111 9111